1. How do I determine the right size for me?
We provide detailed sizing charts for each product on our website. These charts include measurements for bust, waist, hips, and inseam. We recommend measuring yourself and referring to the size chart to find the perfect fit. If you're still unsure, our customer service team is here to assist you.
2. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns and exchanges within 30 days of the purchase date. The items must be in their original condition with all tags attached. Please review our Returns and Exchanges page for detailed instructions.
3. Do you offer international shipping?
Yes, we offer international shipping to select countries. The shipping cost and delivery time may vary depending on your location. During the checkout process, you can enter your address to see the available shipping options.
4. Are your products eco-friendly?
We are committed to sustainability and strive to offer eco-friendly products whenever possible. Many of our items are made from organic or recycled materials. Look for the "Sustainable" tag on our product pages to identify environmentally conscious options.
5. How can I contact your customer service team?
You can reach our customer service team by emailing [email protected] . We strive to respond to all inquiries within 24 hours, Monday through Friday.
6. Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
7. What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, Discover, and American Express. We also offer secure payment options such as PayPal and Apple Pay.
8. Can I cancel or modify my order?
We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if your order has not yet been shipped.
If you have any other questions or need further assistance, please don't hesitate to reach out to us. We are here to help!
